RETURNS & REFUNDS
Last updated: September 28, 2026
30-DAY RETURN POLICY
Night Shift Autos accepts eligible return requests within 30 days of the date your order is delivered.
RETURN ELIGIBILITY
To qualify for a return, your item must generally be:
• Unused
• In its original condition
• In its original packaging
• Returned with any included accessories, components, or documentation
• Accompanied by proof of purchase
Items that show signs of use, installation, damage caused after delivery, or missing components may not qualify for a return.
HOW TO START A RETURN
To request a return, contact:
socials@nightshiftautos.store
Please include your order number and the item you would like to return.
If your return is approved, we will provide instructions for the return process.
Items sent back without first requesting a return may not be accepted.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible so we can review the issue and determine the appropriate resolution.
Photos or other documentation may be requested to help us evaluate the issue.
NON-RETURNABLE ITEMS
Certain items may not be eligible for return, including:
• Items explicitly marked Final Sale
• Gift cards
• Custom or personalized products
• Used or installed products
• Products returned without required components or packaging
• Items that cannot legally or safely be returned
Please contact us if you are unsure whether an item qualifies.
SALE & DISCOUNTED ITEMS
Products purchased using a promotion or discount remain eligible under this return policy unless the product was explicitly identified as Final Sale before purchase.
EXCHANGES
The fastest way to exchange an item is generally to complete an approved return and place a new order for the desired item.
REFUNDS
Once your return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method.
Please allow up to 10 business days after approval for the refund to be processed. Your financial institution may require additional time before the refund appears in your account.
Original shipping charges may be non-refundable unless the return results from an error by Night Shift Autos or a defective or incorrect product.
If more than 15 business days have passed since your refund was approved and you have not received it, contact:
socials@nightshiftautos.store
EUROPEAN UNION ORDERS
Night Shift Autos currently ships within the United States only.
If international shipping is introduced in the future, additional cancellation and return rights may apply depending on the customer's jurisdiction.
CONTACT
Questions regarding returns or refunds can be sent to:
socials@nightshiftautos.store
